Support Channels

  • Video Tutorials
  • Video Guides

  • Our step–by–step video tutorials will help you with any task in the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • Our Help Center incorporates a long lineup of Frequently Answered Questions that include all the elements of our Web Control Panel.

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  • Ticketing System
  • A Ticketing System

  • Our customer support staff is available 24 hours a day to address all of your requests. You will receive an answer within less than 1–hour following your ticket submission.

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Types of Assistance

  • Shared Hosting Support
  • Hosting Support

  • If you need advice administering your hosting packages account, or need more resources for your sites, just let us know and we’ll give you the right resolution.

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  • VPS Hosting Support
  • VPS Help

  • Need help and support taking control of the SolusVM admin panel? Your VPS is acting up? Just inform us, we will be able to support you.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are extremely user friendly and convenient to use. Nevertheless, if, at any time, you need help, you'll be able to count on our 24/7 technical support service.
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